How to Develop Your Superstar Employees

One of your core responsibilities as a manager is to develop the next generation of leaders. How can you help your superstar employees fulfill their potential? Here are three strategies.   Measure their progress against key leadership competencies.These include team management, relationship building, and communication. Identify where your high potentials are already strong and where[…]

The 6 Stages of Change

The Transtheoretical, or Stages of Change, Model Anyone who has ever broken a New Year’s resolution can appreciate the difficulty of behavior change. Making a lasting change in behavior is rarely a simple process. It usually involves a substantial commitment of time, effort, and emotion. The stages of change (or transtheoretical) model seeks to explain and effect[…]

Recognizing and Responding to Microaggressions at Work

We’ve all been in situations at work when someone says or does something that feels hostile or offensive to some aspect of our identity — and the person doesn’t even realize it. These kinds of actions — insensitive statements, questions, or assumptions — are called “microaggressions,” and they can target many aspects of who we[…]

Blindspot: Hidden Biases of Good People

The authors of Blindspot show us how to “outsmart the machinery of our own hidden biases.”   There’s a grisly riddle to consider: A father and his son are in a car accident. The father dies at the scene and the son, badly injured, is rushed to the hospital. In the operating room, the surgeon[…]

Recovering from an Unhealthy Relationship

Going through a breakup is always difficult, no matter the circumstances. But going through a breakup after being in an unhealthy relationship can feel even worse. It’s important to remember you’re not alone and have the support of family and friends to get you through this tough time. Plus, it’s necessary to remember that a[…]

Three Steps to Say “No” Gracefully

“Yes” often feels better than “no”—but that doesn’t mean it’s always the right thing to say.   Yesterday, a friend asked me if she could borrow my car to run a long-distance errand because my little car gets better mileage than her big one. I wanted to say no; switching cars on an already busy[…]

How to Give a Genuine Compliment

3 Ways to Make Your Compliments Really Count   Doing kind, altruistic deeds is one clear strategy to boost our own happiness. Volunteering in your community, making a donation to a charity to help war-ravaged refugees, and lending a hand or an ear to a family member who needs it all come to mind.  […]