Are You Leading Through the Crisis … or Managing the Response?

The coronavirus crisis, like every crisis, is unfolding over an arc of time with a beginning, middle, and end. It is useful to think what distinguishes what was, is, and will be. There was a past of relative stability and predictability. There now is chaos and disruption. There will be … a different state. As this future unfolds, some organizations will be resilient.[…]

Real Leaders Are Forged in Crisis

We are living through a global health crisis with no modern-day precedent. What governments, corporations, hospitals, schools, and other organizations need now, more than ever, are what the writer David Foster Wallace called “real leaders” — people who “help us overcome the limitations of our own individual laziness and selfishness and weakness and fear and[…]

Mindfulness Techniques to Make You a Better Leader

Stop to take a mindful breath. Greater mindfulness can make you a much more effective leader. It will give you better insight on both employees and customers, and help you make better decisions.   That advice comes from Charles Francis, author of “Mindfulness Meditation Made Simple: Your Guide to Finding True Inner Peace” and director[…]

How to Help Every Manager Be More Like a Natural Leader

How can you tell who is worthy of becoming a manager in your organization?   If you’re like most others, you evaluate people’s tenure and success in their previous role — usually a nonmanagerial role — to determine who moves up. These factors are important; they show loyalty to your organization and hard work. And[…]

A Simple Routine to Quiet Your Mind and Become More Resilient

Make time every week to reflect and get centered on your commitment to lead.    Ever feel stretched to your limits at work?   Maybe you feel the strain from managing difficult workplace politics or co-worker relationships. Maybe you become stressed-out when second-guessed or criticized by a business partner. Sometimes just the mere fact that you[…]

Daily Actions That Set the Tone for Workplace Culture

Managers are central to a culture of engagement. They determine at least 70% of the variance in employee engagement.  But the importance of managers specifically doesn’t negate leaders’ pivotal role in cultivating a culture of engagement.  The role of leadership is foundational to engagement — a precursor to the role that local managers play.  When[…]