How to Practice Listening Without Getting Defensive

Taking the time to listen to how another person feels—without immediately and sometimes impulsively reacting—creates the space for both parties to feel heard. Try this exercise to strengthen your active listening skills. If you’re like most people, you’ve likely had the experience of listening on autopilot, when you think you are listening, only to realize[…]

Improve Your Relationships With Effective Communication Skills

Conflict in a relationship is virtually inevitable. In itself, conflict isn’t a problem; how it’s handled, however, can bring people together or tear them apart. Poor communication skills, disagreements, and misunderstandings can be a source of anger and distance or a springboard to a stronger relationship and a happier future.   Tips for Effective Communication[…]

How to Avoid Doing Harm When You Discuss Race at Work

Race dialogues at work have the potential to leave minority employees feeling distressed, exhausted, or dismissed.   The year 2020 has been a rough one, especially for Black Americans. The global coronavirus pandemic’s disproportional impact, combined with multiple police murders of unarmed Black people, cast a brighter light on systemic racism in the United States. In[…]

The Benefits of Being Open-Minded

Open-mindedness is a characteristic that involves being receptive to a wide variety of ideas, arguments, and information. Being open-minded is generally considered a positive quality. It is a necessary ability in order to think critically and rationally.   If you are not open to other ideas and perspectives, it is difficult to see all of[…]

How to be a good listener

7 tips for better communication   We’ve all been taught to lead the conversation, but listening is the more powerful position.  Behold the power of a good listener.   When “Fleabag” star Phoebe Waller-Bridge recently tried to explain the obsession over the show’s break-out character — “Hot Priest,” played by actor Andrew Scott — she credited[…]

How to Talk So Your Boss Will Listen

You’ll often change your results if you change your approach.   Ever left a meeting with your boss feeling like they didn’t listen well enough or didn’t understand what you needed? Or maybe you don’t even bother to approach your boss because you don’t think they’ll see things your way. While there certainly are plenty of[…]