Avoiding Conflict and Creating Opportunity Respect and acceptance are vital for a successful multi-generational team. Terry is 22 years old, and an enthusiastic new starter at your organization. This is the career that he’s wanted since high school and, now that he’s got his degree and joined your team, he’s impatient to impress[…]
Lisa couldn’t stand it any longer. Every time she met her colleague Peter, one of the senior executives at the large retail chain where they both worked, he would begin an endless lament about his work, the government, and his personal life. After listening to Peter’s moaning, it didn’t take long before she experienced a[…]
As we enter into the second year of the Covid-19 pandemic, frontline public sector workers such as healthcare professionals, teachers, and social workers are under more strain than ever. At the same time, organizations in every industry are being forced to downsize and restructure, meaning they’ve got less cash in the bank to support an increasingly burned out workforce. In these[…]
As many organization’s begin planning returning to work following the Covid-19 pandemic, it’s possible you’re going to be heading back to work soon.The threat of Covid-19 is still there though – meaning we must all take precautions to stay safe. So what can you do? Returning to work safely after Covid-19 Prepare the night[…]
Welcome to your new office: your home. The coronavirus pandemic has forced most of us to quickly relocate our work space into our homes. Working from home can be a nice break from going into the office, but having an ongoing work-from-home situation can become a little stressful when you’re not used to it. If[…]
Here are 8 top tips which I used personally to overcome the fears and challenges I faced in making a change to my career. Test The Waters No-one says that to change careers you have to go in all guns blazing. I definitely wouldn’t advocate jacking in your current job to pursue your[…]
Maintaining a work/life balance is easy when you’re a sole trader, right? You typically work from home and you have no one else to answer to, so it should be easy to switch off. Unfortunately, that’s not always the case. In fact, many home-based sole traders struggle to strike a healthy work/life balance[…]
1. First and foremost, listen. Do not try to talk over the customer or argue with them. Let the customer have their say, even if you know what they are going to say next, that they don’t have all the information or that they are mistaken. As you listen, take the opportunity to build[…]
Race dialogues at work have the potential to leave minority employees feeling distressed, exhausted, or dismissed. The year 2020 has been a rough one, especially for Black Americans. The global coronavirus pandemic’s disproportional impact, combined with multiple police murders of unarmed Black people, cast a brighter light on systemic racism in the United States. In[…]
Increasingly, home is being seen as the most productive place to work. A 2019 survey of 1,004 full-time employees across the U.S., including 505 remote workers, found that employees who worked from home worked an average of 16.8 more days every year than those in an office. The benefits of home working include: Not suffering the distractions of office life,[…]