How to Avoid Doing Harm When You Discuss Race at Work

Race dialogues at work have the potential to leave minority employees feeling distressed, exhausted, or dismissed.   The year 2020 has been a rough one, especially for Black Americans. The global coronavirus pandemic’s disproportional impact, combined with multiple police murders of unarmed Black people, cast a brighter light on systemic racism in the United States. In[…]

Benefits and Challenges of Working From Home

Increasingly, home is being seen as the most productive place to work. A 2019 survey of 1,004 full-time employees across the U.S., including 505 remote workers, found that employees who worked from home worked an average of 16.8 more days every year than those in an office.   The benefits of home working include:   Not suffering the distractions of office life,[…]

How to Be Flexible in the Workplace

Responding to Change Quickly and Positively When you’re flexible, you’re versatile, resilient and responsive to change. Rapid technological advances, along with fast-paced changes in global markets and the political landscape, mean that today’s workplaces are often unpredictable.   Your organization has probably undergone major change of one kind or another recently – most have. Perhaps,[…]

Working from home? Keep ergonomics in mind.

With shelter-in-place orders in effect throughout much of the United States because of the COVID-19 pandemic, millions of people are working remotely. This presents unique challenges and safety concerns.   Keep ergonomics in mind Whether you’re working in a dedicated home office or at your kitchen table, good ergonomics is necessary to maintain good overall health[…]

Tips for Discussing Racial Injustice in the Workplace

In recent years, psychologists have done significant research on the impact of systemic racism. Specifically, researchers including Wong et al. (2014) and Bilotta et al. (2019) have explored two kinds of systemic racism—overt and aversive.   Overt racism is the type exhibited directly in the form of racial slurs, castigation of others and explicit bias against a racial group. Aversive racism[…]

Are You Leading Through the Crisis … or Managing the Response?

The coronavirus crisis, like every crisis, is unfolding over an arc of time with a beginning, middle, and end. It is useful to think what distinguishes what was, is, and will be. There was a past of relative stability and predictability. There now is chaos and disruption. There will be … a different state. As this future unfolds, some organizations will be resilient. For[…]

Building Relationships With Your Team: How Approachable Are You?

Do you ever get the impression that people are avoiding you?   Being approachable is key to building relationships with your colleagues, and to creating a strong team in which trust, confidence and ideas can flow. When you’re approachable, team members do not sit on or cover up problems. This means that they are able[…]

Emotional Intelligence is the Most Critical Skill Needed Right Now

Emotions impact essentially everything we do, think, and say, and for this reason, a whole set of critical business skills are all enhanced by emotional intelligence (EQ). Emotional intelligence (EQ) is the ability to recognize and understand emotions in ourselves and others, and our ability to use this awareness to manage our behavior and relationships.[…]